Address
The Street
Swallowfield
Berkshire
RG7 1QY
Get directionsPhone
Reception
0118 988 3134
Out of hours
111Online
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Opening times
We are currently open.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Enhanced access
We offer some early morning/evening appointments and are also open on alternate Saturdays from 8am to midday for pre-booked appointments only.
Dispensary
The dispensary is open for the collection of prescriptions and medication between 8:30am and 6:30pm, Monday to Friday.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
If you need treatment out of hours, NHS 111 will contact the local out of hours provider WestCall directly on your behalf.
Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Accessibility
There is good access for any patient with disabilities to be seen in most of our consultation rooms. If the room is not appropriate for your disability, then we will ensure we find a different room to accommodate your needs.
We also have a wheelchair in our surgery should you need assistance. This can be borrowed if you need to assist transferring a relative / friend from your vehicle to the surgery and back again. The wheelchair must be returned at the end of your visit to our surgery, immediately after you have finished it. We do not allow it to be borrowed or taken away from the premises as it needs to be available at all times to manage any sick patients on our premises.
There are designated parking bays available in the car park at the surgery and there is step-free access with wide doors to allow for wheelchairs.
There is a hearing aid loop stationed at the reception desk. This is portable so can be used in the clinical room with the doctor or nurse; please notify the receptionist or clinician you are seeing that you would benefit from using this when you check-in and we will happily make these arrangements for you.
If you have any other disabilities which you feel we need to know about, please do let our practice know in person, by phone or email.
Car parking
We have parking available at all three practice sites. We are a busy surgery and unfortunately this does mean that the car park in Swallowfield can be busy at times.
We request care is taken when parking at the practice. You are welcome to use any of the spaces that are not allocated for disabled patients (blue badge holders) or the staff parking area.
We are a very busy practice so please leave plenty of time before your appointment to find a parking space, and we would ask that patients who are able to walk to the surgeries to do so.